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Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

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On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19. 

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities. 

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

 

Patients should first contact Eye On Evanston for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Dr. Zenur Khan can assess the level of care the patient needs—whether it's telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors' offices can potentially divert 1.4 million patients away from emergency rooms per year.

 

While we have closed our store for routine appointments, Eye On Evanston at Calgary continues to provide emergency care for those who need it. We'd like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

 

 

References:

 

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/

Important Notice

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Reopening Announcement

We are really excited to be able to open our doors officially on Wednesday May 14, 2020!

We have missed you!! We are opening, but it is not business as usual. Please be patient with us for the next few months, as we gradually bring our operation hours/days and staffing back to previous levels.

The safety of our patients and employees is our first priority.

We are making changes to our operation as regulated by our College guidelines to maintain a safe environment and social distancing standards. The Eye on Evanston Team will all be wearing masks, so you may not be able to see us smile under our masks, but we are all happy to see you again! :)

Rest assured we are following stringent disinfecting protocols and social distancing to keep everyone safe, as per our College guidelines.

ALL patients/clients need to have an appointment to enter the clinic. If you are here and don’t have an appointment, please call us at 403-457-9669.

Pick-ups and adjustments are by appointment only.

All patients/clients are encouraged to wear masks before entering the clinic.

We kindly request that you postpone your visit to us if:
a. You are currently COVID19 positive
b. Have been exposed to another COVID 19 patient
c. Have any COVID 19 symptoms
d. Travelled outside AB in last 14 days

We look forward to serving you! Please continue to take care and stay safe.

Remember, we are all in this TOGETHER, taking care of each other.

Please call or email us before coming in: 403-457-9669 or info@eyeonevanston.com